Legal

Privacy Policy

Last updated: 22 June 2026 · Effective for all users of mkude.com

Mkude is operated by Lefking Enterprise (T) Limited, a company based in Dar es Salaam, Tanzania. This policy explains what information we collect when you use Mkude, why we collect it, how it is used, and the choices you have. We have written it in plain language on purpose — if anything is unclear, email us at privacy@mkude.com and we will clarify it. Our payment providers are ClickPesa (for local mobile money and card payments) and AzamPay (for local mobile money and international remittance).

1. Who we are

Mkude ("Mkude," "we," "us," or "our") is a software-as-a-service product that helps restaurants generate menu descriptions, social media posts, and customer review replies. Mkude is owned and operated by Lefking Enterprise (T) Limited, registered in Tanzania.

For the purposes of applicable data protection law, including Tanzania's Personal Data Protection Act, Lefking Enterprise (T) Limited is the data controller for personal information collected through mkude.com.

2. Information we collect

We collect the minimum information needed to operate the service, issue access codes, process payments, and provide support.

CategoryExamplesWhy we collect it
Account informationName, email address, restaurant nameTo issue and email your access code, and identify your account
Payment informationMobile money number, transaction reference, email addressTo process payment via ClickPesa or AzamPay; we never see or store your mobile money PIN or card details
Content you submitDish names, ingredients, review text, post details you type into the toolsTo generate the menu description, social post, or review reply you request
Usage dataNumber of writing tasks used, plan type, login timestampsTo enforce plan limits and provide support
Device informationA device identifier, browser type, IP addressTo prevent free-trial abuse and protect against fraud

3. How we use your information

We do not use your information to show you advertising, and we do not sell your personal information to third parties.

4. Legal basis for processing

We process your information on the following bases: performance of a contract (providing the service you subscribed to or claimed a free trial for), legitimate interest (preventing fraud and free-trial abuse, improving the service), and consent (where you have explicitly agreed, such as marketing communications you opt into).

5. Third-party services we use

Mkude relies on a small number of trusted third-party providers to operate. Each only receives the minimum information needed to perform its specific function.

ProviderPurposeData shared
Anthropic (Claude)Generates menu descriptions, posts, and review replies for paid plansThe text you type into the writing tools — never your name, email, or payment details
Google (Gemini)Generates content for free-trial users and as a backup if Claude is unavailableThe text you type into the writing tools
ClickPesaProcesses local mobile money payments (M-Pesa, Mixx by Yas/Tigo Pesa, Airtel Money, HaloPesa) and Visa/Mastercard card payments via Hosted CheckoutYour name, email address, plan, and payment amount. ClickPesa handles all card and mobile money processing directly — we never receive your card number, CVV, or mobile money PIN
AzamPayProcesses local mobile money payments and, where available, international remittance paymentsYour phone number, plan, and amount — AzamPay never shares your mobile money PIN with us
ResendDelivers your access code and account emailsYour name, email address, and access code
CloudflareHosts the Mkude website and backend, and provides security/fraud protectionStandard web request data (IP address, browser type) for all visitors

Content you submit to the writing tools is sent to Anthropic's or Google's API for the sole purpose of generating your requested output. We do not permit these providers to use your content to train their general-purpose models, where such controls are available to us as a business customer.

6. Data retention

We retain account and access code information for as long as your account is active and for a reasonable period afterward to handle support requests, disputes, or legal obligations — typically up to 24 months after your last activity. Free-trial fraud-prevention records (device identifiers, email hashes) are retained for up to 12 months to prevent repeat abuse. Payment transaction records are retained for as long as required by Tanzanian tax law, typically 5 years.

7. Your rights

Depending on your location, you may have the right to:

To exercise any of these rights, email privacy@mkude.com. We will respond within 30 days.

8. Data security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS/TLS) for all data in transit, access-controlled storage via Cloudflare's infrastructure, and restricted internal access to personal data. No system is perfectly secure, and we cannot guarantee absolute security, but we work to protect your information using practices appropriate to the sensitivity of the data we hold.

9. International data transfers

Because we use global infrastructure providers (Cloudflare, Anthropic, Google, Resend), your information may be processed in countries outside Tanzania, including the United States. Where this occurs, we rely on these providers' own compliance frameworks and contractual safeguards for cross-border data transfer.

10. Children's privacy

Mkude is a business tool intended for restaurant owners and staff. It is not directed at children, and we do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

11. Cookies and similar technologies

Mkude uses minimal browser storage (session storage and local storage) to keep you signed in during your session and to remember your language preference. We do not use third-party advertising cookies or tracking pixels.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date above when we do. Continued use of Mkude after a change constitutes acceptance of the updated policy.

Questions about this policy?

Lefking Enterprise (T) Limited

Email: privacy@mkude.com

Support: support@mkude.com · WhatsApp: +255 768 777 057

Dar es Salaam, Tanzania